Support: Voice mail

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Change your voice mail password


  1. Access your voice mail using one of these methods:
    • Speed dial 1 (automatically calls your voice mailbox).
    • Dial 1 + your 10-digit phone number from your mobile phone.
    • Dial your 10-digit mobile phone number from a landline, then press * to bypass your greeting.
    A prompt asks for your password.
  2. Type your password.
  3. Press 4 for Personal Options.
  4. Press 2 for Administrative Options.
  5. Press 1 for Password options.
  6. Press 1 for Change Personal Password.
  7. Type your old password and press #.
  8. Type your new password and press #.
  9. Press # to confirm your new password.
  10. Press * or hang up to exit voice mail.
Your password is changed.

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Make changes to your phone

Log in to your account to make changes to your existing phone.